You have the right to withdraw from this contract within 14 days without giving any reason.


ZOYA Fashion

Street: Golebia 9B

City: Bakowo 83-050, Poland

Return policy:

  1. The right of withdrawal from the contract is effective if the Buyer submits to the Store, within 14 days of receiving the goods, a written statement of withdrawal from the contract to the store's address.
  2. The buyer will send the goods back to the store within 14 days after submitting a declaration of withdrawal. The returned product should be intact, including its completeness. It cannot show any signs of wear in the factory packaging. Buyer pays for shipping.
  3. The store will check the condition of the delivered product within 3 working days of receiving the package.
  4. The shop will return the amount paid to the customer within 14 days after the goods have been checked. The customer should provide the bank account number to which the refund amount should be transferred. When paying by card, the card will be refunded.


Click to download the return form.

Return Form

Order Number: ________________

Customer Information Full Name: ________________________ Email Address: ________________________ Phone Number: ________________________

Item Information Item Name: ________________________

Item Size: ________________________

Item Color: ________________________

Reason for Return: ________________________

Return Instructions [ ] Exchange for a different size [ ] Exchange for a different color [ ] Refund

Additional Comments (optional): ________________________


Please carefully pack the item(s) and send them back to us within 14 days of receiving the package to the following address:

ZOYA Fashion

Street: Golebia 9B

City: Bakowo 83-050, Poland

We recommend using a trackable shipping service for your return. Once we receive your package, we will process your request within 7-14 business days.

Thank you for shopping with us!



If you have any questions or concerns, please feel free to contact with us.

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